Can I Still Claim? — Common Eligibility Questions Answered

Yes — in most cases. The key distinction is between the investment itself and the advice to make it. Even if the investment was unregulated (e.g. a UCIS, care home room, or mini-bond), the advice to invest was likely regulated. An FCA-regulated adviser who recommends an unregulated investment is still bound by FCA suitability rules. Under Section 21 FSMA 2000, financial promotions for unregulated investments must be approved by an FCA-authorised firm — if this rule was broken, a claim under sections 27/30 FSMA may be available regardless of the advisory relationship.

Quite possibly, even if the advice was given more than 6 years ago. The Section 14A 'date of knowledge' rule gives you 3 years from when you first discovered (or ought reasonably to have discovered) that the advice was unsuitable. The FCA's PS22/13 redress scheme also creates fresh obligations for firms that gave unsuitable DB pension transfer advice between October 2018 and March 2021.

Yes. If declared in default: FSCS pays up to £85,000. If in administration but not yet in default: we monitor timing and advise when to apply. If ceased trading and not in default: their professional indemnity insurance may still be valid — we trace insurers and pursue claims directly. If the firm was connected to an introducer network: the regulated firm that authorised the promotion may bear liability even if they did not give the advice directly.

It depends. If you were given any advice — verbal or written — about the pension, the execution-only label may not apply. Many firms incorrectly classified advised clients as execution-only to avoid their suitability obligations. The FCA and FOS regularly look behind the label. Contact us even if the firm describes your transaction as execution-only.

Yes. Each claimant is assessed separately. If both of you were given the same unsuitable advice, you may each have a separate claim of up to £85,000 through the FSCS, or up to £430,000 each through the FOS.

Yes. The underlying investment being held within a pension wrapper does not remove your right to claim for mis-selling. SIPP and SSAS trustees can bring claims on behalf of member accounts.