Highpoint Trustees Ltd, formerly Citadel Trustees Ltd — FSCS Claims & Compensation (FRN 485414)
Highpoint Trustees Ltd, formerly Citadel Trustees Ltd (FRN 485414) was failed and declared in default by the FSCS on 18 May 2021. If you were advised by Highpoint Trustees and lost money, you may be able to claim compensation of up to £85,000 from the FSCS. Eligibility depends on your circumstances — a free check takes under a minute.
Highpoint Trustees Ltd, formerly Citadel Trustees Ltd appears on the FSCS failed-firms register. It was failed and declared in default on 18 May 2021, in the Investments category.
Highpoint Trustees Ltd, formerly Citadel Trustees Ltd has also been known as, or traded as: Citadel Trustees Ltd. If you dealt with any of those names, the same claim routes may apply.
What this means for you
If Highpoint Trustees advised you to invest — for example in a bond, fund, or an unregulated or high-risk product — and that advice was unsuitable, you may have a claim. Where the firm has failed, the FSCS may pay eligible losses up to £85,000 per person.
Your options
- FSCS — where Highpoint Trustees has failed, you may claim eligible losses up to £85,000 per person, per firm. You can claim free at fscs.org.uk without using a solicitor.
- A representative — specialist firms can gather the evidence and handle the claim for you, typically on a No Win, No Fee basis.
- Check your time limit — deadlines vary by route. See our guide to time limits for mis-selling claims, and how compensation is calculated.
Were you a client of Highpoint Trustees?
Start a free, no-obligation check — we'll tell you whether you may have a claim, usually within 24 hours.
Start Your Free Claim Check →FAQ
Is Highpoint Trustees Ltd, formerly Citadel Trustees Ltd still trading?
Highpoint Trustees Ltd, formerly Citadel Trustees Ltd (FRN 485414) appears on the FSCS failed-firms register and was failed and declared in default on 18 May 2021. You should always check the current position on the FCA Register and the FSCS website.
How do I claim against Highpoint Trustees?
You can claim directly and free of charge through the FSCS at fscs.org.uk, or instruct a representative to handle it for you. Either way, a free initial check can confirm whether you may be eligible.
How much could I claim for Highpoint Trustees?
Where eligible, the FSCS pays up to £85,000 per person, per failed firm. The actual amount depends on your assessed loss and your individual circumstances.
This page is for information only and is not affiliated with the FSCS. You can complain to the Financial Ombudsman Service or claim from the FSCS for free without using a solicitor. Compensation depends on your individual circumstances. This website does not constitute legal advice.