Investment Fraud & Scam Refunds Knowledge Centre
Since October 2024, UK banks must reimburse victims of Authorised Push Payment (APP) fraud up to £85,000 within five business days under the Payment Systems Regulator's mandatory rules. This centre covers every scam-refund route open to UK victims.
Quick Answer: UK APP fraud victims are entitled to reimbursement of up to £85,000 within 5 business days under the PSR mandatory reimbursement rules effective 7 October 2024. Crypto investment scams, romance scams and boiler-room investment scams all fall inside the same regime for authorised transfers. Source: Payment Systems Regulator APP Fraud Rules 2024.
Claim types in this area
In-depth guides
Other knowledge centres
Pensions
Authoritative guide to UK pension mis-selling: SIPP transfers, DB pension transfers, advis…
Investments
Guide to UK investment mis-selling: mini-bonds (LCF, Blackmore), UCIS, care home rooms, ov…
Compensation
How UK mis-selling compensation is calculated. FSCS £85k limit, FOS £455k limit, No Win No…
Regulators
Plain-English guide to the FCA, FSCS and Financial Ombudsman: Consumer Duty, DISP rules, C…
Not sure which route fits your case?
Free 60-second eligibility check. No paperwork needed.
Start Free Claim Check