Pension Mis-selling Knowledge Centre

Pension mis-selling is the single largest category of UK financial mis-selling by compensation value. The FSCS has paid more than £375 million in SIPP claims alone. This knowledge centre covers every regulated route to compensation for SIPP, defined-benefit and personal-pension mis-selling.

Quick Answer: UK pension mis-selling covers SIPP transfers into unregulated assets, defined-benefit transfers made against FCA suitability rules, and negligent advice from IFAs. FSCS pays up to £85,000 per eligible claim; the FOS awards up to £455,000 for post-April-2019 advice. Source: FSCS Annual Report 2024/25; FCA PS22/13.

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